Shipping policy

rder Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Areas

We currently deliver across the United Arab Emirates, including:

  • Dubai
  • Abu Dhabi
  • Sharjah
  • Ajman
  • Ras Al Khaimah
  • Fujairah
  • Umm Al Quwain

International shipping may be available for selected countries.

Delivery Time

Estimated delivery times:

  • UAE Standard Delivery: 2–5 business days
  • Dubai Express Delivery: Same day or next day (if available)
  • International Shipping: 5–12 business days

Delivery timelines may vary during public holidays, promotions, or unforeseen courier delays.

Shipping Charges

Shipping fees are calculated at checkout based on location and order size.

Example:

  • Free shipping on orders above AED 200
  • Standard UAE shipping: AED 15–25
  • Express delivery: Additional charges apply

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor delivery status.

Failed Delivery Attempts

If delivery fails due to incorrect address, unavailable recipient, or unreachable contact number, re-delivery charges may apply.

Customs & Duties

For international orders, customers are responsible for any customs duties, taxes, or import charges imposed by their country.

Damaged or Lost Shipments

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery with your order number and photos of the package.

Restricted Items

Certain products may be restricted under UAE shipping and customs regulations. Orders containing prohibited items may be cancelled. UAE ecommerce businesses must comply with local regulations and customs requirements.

Contact Us

For shipping-related questions, contact:

Email: akashali4450@gmail.com
Phone: 03058549554

UAE ecommerce businesses are generally required to clearly display delivery terms, pricing, return policies, and customer contact information under UAE consumer protection and ecommerce regulations.

If you want, I can also create:

  • a short Shopify shipping policy
  • a COD shipping policy for UAE
  • a return & refund policy
  • or a full ecommerce legal policy set for UAE stores.